Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

Bad inputs make bad decisions. Automation doesn’t change that; it makes it worse. Across all industries, everyone’s racing to automate to accelerate improved results and do more with less. The energy ...

"All you need to know is how your business process works to create software to automate it!" That’s the claim at the heart of all citizen development. You don’t need to know anything about coding or ...

Automation can be a powerful tool, but it’s essential to proceed with care. Without the proper research and groundwork, existing inefficiencies may be replicated or even amplified, and a “set it and ...

Unlock the power of AI with this comprehensive guide on how to automate any process using Claude Projects. Discover how automation can significantly enhance efficiency, reduce human error, save time, ...