Identity authentication and verification are increasingly important to call centers in a number of industries. Financial services, government applications, health care – all have either regulations or ...
RESTON, Va.--(BUSINESS WIRE)-- The majority of call centers are seeing year-over-year increases in fraud activity, according to the 2022 Omnichannel Authentication Survey from Neustar, a TransUnion ...
As much as our digital ecosystem has advanced in recent years, some elements of the security world have been slower to change. For example, a shortage of well-trained cybersecurity professionals has ...
The Federal Trade Commission (FTC) recently issued its "Top Scams of 2024" update, and the results aren't promising. Consumers lost about $1.9 billion to fraud through phone calls, texts or emails ...
Microsoft this week announced a preview of "Authentication Strength," a new control for organizations using the Azure Active Directory Conditional Access service. Authentication Strength lets IT pros ...
As banks have adopted multifactor customer authentication systems, they have inadvertently made it more difficult for many ...
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